Thomas Henmar

2 min read

The Four Users You’re Forgetting to Monitor (And Why It’s Costing You)

Your dashboards are green. Everything looks fine. But users? They’re vanishing, complaining—or worse, silently suffering.

Read More

2 min read

From Helpdesk Headaches to Proactive IT: Rethinking Digital Employee Experience

“I’m not sure what’s wrong—it just crashes sometimes.”

Read More