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At Kanari, Aternity from Riverbed is used to provide insights and improve end-user experience, device analytics and productivity. It is available as a fully managed service.

Actionable user experience insights at every device, app and click

 

The Aternity Digital Experience Management platform contextualizes data across every enterprise endpoint, app and transaction to inform remediation, drive down costs and improve productivity. Aternity DEM delivers the only truly complete view of digital experience for the business, their employees and their customers.

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The Aternity Digital Experience Management platform

The Aternity Digital Experience Management platform provides AI-powered analytics and self-healing control to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation.

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End User Experience Monitoring

Self-healing and visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app in your portfolio, running on any physical, virtual, or mobile device.

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Aternity Digital Experience Index (DXI)

Aternity Digital Experience Index (DXI) automatically identifies digital experience hot spots across your enterprise impacting employees and customers, then sets you on a path to action and improvement.

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Device Performance Monitoring

Insights into performance and health of laptops, desktops, VDI, and mobile devices, along with self-healing to automatically resolve issues.

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Mitigate IT transformation risk

Ensure success of both strategic and tactical IT initiatives by measuring end user experience before and after a change.

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Resolve issues at the lowest level possible, and as fast as possible.

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Collaboration apps

Measure app performance, voice and video quality to ensure excellent employee experience for market-leading collaboration apps.

Case Study: Tietoevry

 

Kanari and Tietoevry have been trusted partners for over 9 years, with Tietoevry benefitting from Kanari’s in-depth knowledge and expertise of observability services. After considering different tools from other providers (including their incumbent vendor), Riverbed® Aternity, delivered through Kanari’s DEX service offering, was the only solution that could assist Tietoevry with a smooth migration process to a cloud-based unified endpoint management service. This has enabled them to provide a stable and secure environment for their employees.

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Customer Case
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Gathering data about your users’ experiences is easy. The difficult part is turning the data into business value.

In a complex IT environment, doing it yourself can be challenging and expensive, limiting the upside of your investment and degrading the end-user experience.

We help you implement and manage DEX solutions to extract more value from the tools you already use, improving ROI and employee satisfaction. 

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Resources

Riverbed Aternity Delivers Total Experience Management
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Aternity Delivers Total Experience Management

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Aternity Intelligent Service Desk
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Aternity Intelligent Service Desk

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DEX for mobile apps and devices
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DEX for mobile apps and devices

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About Riverbed

Riverbed is the only company with the collective richness of telemetry from network to app to end user, that illuminates and then accelerates every interaction, so organizations can deliver a seamless digital experience and drive enterprise performance.

With our thousands of partners, we provide industry-leading unified observability and acceleration solutions to our global customers, and together empower every click, every digital experience.

Learn more at riverbed.com.

Do you want to know more?

We are happy to discuss Aternity by Riverbed with you. Please fill out the form to contact us, and we will reach out to you shortly.