NEW Observability Guide
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‘Logs, metrics, and traces’? Sounds like a band.
It’s not. But it is the backbone of observability.
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2 min read
Your SLA Is Lying to You: Why Availability Metrics No Longer Cut It
You’ve hit your 99.9% uptime target. Congrats. But users are still frustrated, support tickets are piling up, and leadership keeps asking, “Why does it feel slow?”
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3 min read
Why End-User Experience Is the New KPI in IT
You’ve seen the dashboard. Everything’s green. No alerts, no errors. But the complaints are rolling in. "It’s slow." "I can’t log in." "Is the site...