Applications are now the lifeblood of every business

Applications are now the lifeblood of every business. What does the CTO have to do to enable business growth when the digital experience is more important than ever before? 

Janne Tägtström, Managing Director of Cisco Systems Finland & Baltics, and Michael Breen, Chief Technology Officer of Kanari, discuss some of the key issues when measuring the performance of IT systems.  

They will look into SLAs and explain why they don’t cut it as a key tool for measuring deliverables from external vendors. They also discuss how to start a journey to improve visibility and observability in complex organizations. They will focus especially on how to implement end-user experience tools to significantly improve the quality of internal and external deliverables. 


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