Improve the end user experience

Technology is a major part of the workday for most of us, so when things don’t work as they should, they steal time, focus and efficiency.

A sudden blue screen, a crash and yet another restart, freezes and the endless hourglass. Such computer glitches have come to be seen as almost inevitable. Even worse, most errors are never even detected. They just slow staff down, day after day.

Senior analyst Andreas Nyvold is responsible for several end user experience solutions and platforms, and works closely with customers to provide analysis, enablement and advice.

He share his insights and thoughts on how enterprises can implement a variety of methods and tools to detect, control and deal with such errors.