Capture Real-Time Data from All Devices
The Nexthink Collector gathers detailed information from all devices and endpoints across your organization. This real-time data collection provides a complete view of your IT environment, helping you quickly identify and address any issues that might affect employee experience.
Harness the Power of Cloud-Based Analytics
Nexthink’s modern cloud foundation aggregates data from the Collector and provides robust, real-time IT analytics. This cloud-based approach ensures that your IT team has the most up-to-date information, allowing them to make informed decisions that enhance digital experiences across the organization.
Analyze and Search with Ease
The Nexthink Finder is a powerful client application that allows IT professionals to search and analyze real-time data stored in the cloud. With Finder, your team can quickly identify trends, detect anomalies, and take proactive steps to prevent issues before they impact employees.
Visualize and Optimize with Dashboards
The Nexthink Portal offers advanced dashboarding capabilities, including Experience Optimization, reporting, and long-term trending for analytics. These visual tools make it easy to pinpoint areas for improvement, drive continuous service enhancement, and take actions that directly improve employee digital experience.
Leverage Ready-Made Solutions from the Nexthink Library
The Nexthink Library is a cloud-based knowledge database filled with ready-made content, including scripts for manual and automated remediation. This resource allows your IT team to quickly implement solutions for common issues, ensuring that employees experience minimal disruptions.
Integrate and Automate with Advanced Capabilities
Nexthink’s integration capabilities enable seamless automation of remediation tasks from external sources, including ready-made integrations with platforms like ServiceNow. This allows for better support of ITIL processes, such as incident and change management, and empowers users to resolve issues directly through interfaces like the ServiceNow Virtual Agent and Chatbot SDK.
Proactive IT Support
Improve IT support with proactive measures that reduce Mean Time to Resolution (MTTR) and boost employee productivity, even for remote workers. By anticipating issues before they arise, you ensure a seamless work experience across your organization.
Optimized IT Budget and Performance
Deliver the right-sized IT solutions for your employees by optimizing your budget across hardware and software. Automate key tasks and remediation processes to ensure top performance across your entire IT infrastructure while maximizing cost efficiency.
Enhanced Employee Experience
Strengthen compliance and security measures while continuously improving employee experience. Collect user sentiment and feedback proactively, using these insights to make informed decisions that benefit both IT operations and overall employee satisfaction.
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Why Nexthink - Introductory video
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Workplace Experience: See. Diagnose. Fix
Nexthink Experience Platform Overview
