Through a unique combination of real-time analytics, instant remediation, automation and employee feedback across endpoints and applications, Nexthink helps IT teams deliver on the promise of the modern digital workplace.
Only Nexthink provides the real-time analytics, employee sentiment and automated remediation IT needs to continuously improve the digital employee experience.
By combining hard metrics from the IT infrastructure (both Windows and MAC) and correlating with employee sentiment, we provide a framework for managing Digital Employee Experience and supporting continuous service improvement. Our Digital Experience Score (DEX), used as a baseline, can guide your actions and decisions from both an operational and strategic perspective. Nexthink can help you reduce costs, improve IT service delivery, make IT investments that best fit your employees and keep your people happy and productive at work.
The platform is composed of:
With Analyze, you can monitor, score and optimize the employee experience, across devices, applications and networks.
Nexthink Act combines powerful custom data retrieval and remediation capabilities to deliver dramatic results in the area of compliance and incident management Nexthink Engage bridges the IT-Employee gap with a proactive way to gather feedback and sentiment data, to bring higher end-user satisfaction with IT and improved productivity.
And our Integrate capabilities allow you to seamlessly embed real-time experience data and more into your existing IT ecosystem. Correlate Nexthink analytics with other data sources, optimise IT Service Management tools, enhance Service Desk efficiency, or enable employee chatbot self-healing – the possibilities are endless.
The company gives IT leaders unprecedented insight into employees’ daily experiences of technology at the device level – freeing IT to progress from reactive problem solving to proactive optimization. Nexthink enables its more than 1,000 customers to provide better digital experiences to more than 10 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts. Nexthink has 11 offices worldwide.