Key benefits

Increase stability and performance

Prevents incidents through predictive analytics.

Create better user experiences

Monitors to deliver best-in-class experience.

Gain more control

In-depth insight to improve systems.

Optimise IT value chains

Measuring and analysing to optimise system and reduce costs.

A bird’s eye view

Learn how Kanari increases customer satisfaction and reduces time to market on new functionality with in-depth knowledge and solutions for complex IT environments.

News and insights

Kanari and ip-label team up in a new partnership

ip-label and Kanari have partnered to deliver synthetic monitoring for internal applications across the Nordic region.

AIOps necessary for high-quality service delivery

“For many businesses, the use of artificial intelligence (AIOps) has become a key factor in securing a good customer experience,” says Kanari’s COO Morten Hjalland.

Important metrics of end user experience monitoring

End user experience often represent untapped potential. The ability to collect hard facts about what your end users are experiencing gives you the opportunity to create true eXperience Level Agreements (XLA) and actionable KPIs – without guesswork. In this post, I will highlight 4 important areas to consider.

User experience more important than SLA

Many businesses continue to use SLAs as the most important parameter for measuring the quality of IT services, both those delivered internally and externally. “An SLA provides hardly any indication of the quality of a service delivery. It simply regulates an agreement,” explains Kanari’s Michael Breen.

The whole picture. The right answers.